Why is my device is not connecting to the wifi?

Answer

Some common connections issues are:

  • Your device has a VPN running
    Please disable this before using the college wifi
     
  • Your device has custom DNS servers set
    Please change these to automatic
     
  • The wifi regulatory domain is incorrect
    International phones e.g. Oppo phones are not compatible with the "z" wifi regulatory domain
     
  • Windows updates haven't been run
    Make sure all Windows updates have been run and the device rebooted

 

 

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  • Last Updated 03 11 25
  • Views 2
  • Answered By Carley Jenkinson

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