I’ve tried adding my account to the app with my email and password, but it’s not working.

Answer

You must scan a QR code to add your account to the authenticator app.

Manually typing it in won’t work, even if your details are correct.

Read the instructions shown on the computer screen and follow the setup process closely.

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  • Last Updated 27 03 25
  • Views 0
  • Answered By Carley Jenkinson

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