I've reset my password on Microsoft but can't log in
Answer
The Microsoft password reset tool may have allowed you to reset your password to one that doesn't meet SMTAFE password criteria.
So you may have 'successfully' reset your password using Microsoft's reset tool, but cannot login to Blackboard or the student computer network.
Please reset your password again, making sure you meet all the criteria.
The criteria can be found on the Student Hub. Click on "Getting Started", then "Passwords/Wifi", then under the "Manage your Passwords/Login" section.
Your password must be at least 14 characters long to work with our SM TAFE systems.
Get more help: https://www.southmetrotafe.wa.edu.au/current-students/sm-tafe-microsoft-365-student-account or speak to our library staff.
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